In 2025, the Prajavani Portal continues to play a crucial role in addressing citizens’ concerns across Telangana. With a strong focus on transparency and efficiency, the state has made it easier for people to track the Grievance Redressal Metrics Telangana and understand how effectively their complaints are being resolved.
This year’s data reveals some insightful trends about pending vs resolved complaints, reflecting both the successes and challenges of the system.
Why These Stats Matter?
For any government platform, tracking progress is key. The Prajavani Portal allows citizens to:
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Monitor complaint resolution in real time
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See how different departments are performing
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Understand how quickly their concerns are addressed
Grievance Redressal Metrics Telangana – Key Highlights for 2025
The latest stats provide a clear picture of how the grievance redressal mechanism is functioning.
Overall Complaint Statistics
Category |
Number of Cases (2025) |
|---|---|
Total Complaints Filed |
1,20,000+ |
Resolved Complaints |
95,000+ |
Pending Complaints |
25,000+ |
Average Resolution Time |
15–20 days |
Department-Wise Performance
Here’s a department-wise snapshot of pending vs resolved complaints in Telangana:
Department |
Resolved Cases |
Pending Cases |
|---|---|---|
Municipal Services |
40,000+ |
8,000+ |
Revenue & Land Issues |
25,000+ |
6,000+ |
Health & Welfare |
15,000+ |
4,000+ |
Other Departments |
15,000+ |
7,000+ |
What Do These Numbers Tell Us?
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High resolution rate – Nearly 80% of complaints have been successfully resolved.
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Faster response times – Most cases are being addressed within 3 weeks.
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Improved accessibility – Citizens can easily track their complaint status online.
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Focus areas – Municipal services and land issues remain the most frequently reported categories.
How Citizens Benefit from These Metrics
By analyzing the Grievance Redressal Metrics Telangana, citizens gain:
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Transparency – A clear idea of how efficiently departments are functioning.
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Accountability – Helps ensure government agencies are held responsible for delays.
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Actionable insights – Citizens can follow up on long-pending complaints effectively.
FAQs
1. How can I check the status of my complaint on the Prajavani Portal?
You can log in using your registered details and track your complaint status in real time.
2. What is the average time for resolving a complaint?
On average, complaints are resolved within 15–20 days, depending on the department.
3. Which department receives the highest number of complaints?
Municipal services continue to receive the most complaints, followed by revenue and land issues.
4. What should I do if my complaint remains unresolved for too long?
You can escalate your complaint through the portal or approach higher authorities for faster action.
Click here to learn more