The Government of Telangana has taken a remarkable step to make grievance redressal simpler and more accessible. With the WhatsApp Grievance Facility Telangana, citizens can now easily raise their concerns without visiting government offices. This initiative especially benefits senior citizens & disabled access, ensuring everyone can reach out conveniently.
Why This Initiative Matters
Gone are the days when you had to stand in long queues to lodge a complaint. With this facility:
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Quick Access: Lodge grievances from the comfort of your home.
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Inclusive: Prioritizes senior citizens & disabled access to make complaint registration easy.
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Transparent: Ensures that complaints reach the right departments promptly.
Step-by-Step Guide to Lodge Complaints via WhatsApp
Here’s how you can make use of the WhatsApp Grievance Facility Telangana:
Save the WhatsApp Number
Save the official Prajavani WhatsApp number (to be announced by the Telangana government).
Prepare Your Complaint
Write a clear and concise message about your grievance.
Attach photos, documents, or any supporting evidence if necessary.
Send Your Message
Open WhatsApp, select the saved number, and send your complaint.
You can also mention if it’s an urgent matter, especially in cases concerning senior citizens & disabled access.
Get an Acknowledgement
You’ll receive a confirmation message along with a reference ID for tracking your complaint.
Track the Progress
Use the reference ID to follow up on your complaint status through the official Prajavani channels.
Benefits of the WhatsApp Grievance Facility Telangana
Feature |
Benefit |
|---|---|
Easy access via WhatsApp |
No need to visit government offices |
Quick complaint registration |
Saves time and effort |
Inclusive platform |
Designed for senior citizens & disabled access |
Real-time acknowledgement |
Ensures transparency |
Important Tips While Lodging a Complaint
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Always mention your name, address, and contact details for smooth processing.
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Be specific about your issue and attach relevant proofs.
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Use polite language and avoid unnecessary details.
FAQs
What is the WhatsApp number for Telangana Prajavani complaints?
The official number will be announced by the Telangana government soon. Citizens can save this number to lodge complaints easily.
Can senior citizens and persons with disabilities use this service?
Yes, the system is designed keeping senior citizens & disabled access in mind, making it simple and user-friendly.
Do I need to visit the office after lodging a complaint via WhatsApp?
In most cases, no. However, for certain complaints requiring physical verification, authorities may contact you for additional details.
How will I know if my complaint has been received?
You’ll get a confirmation message along with a reference ID, which you can use to track your complaint.
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